Hi! I’m

Matt Gutkin

Information Science student at the University of Pittsburgh

long-solo-shot-matt

About Me

Engaged, inquisitive and enterprising student enrolled in University of Pittsburgh’s Bachelor of Science program.

Hands-on experience gained through corporate, entrepreneurial, and freelance technology work and projects.

A technically savvy information science major, recognized for being dependable, having effective communication and problem-solving skills, looking to learn, innovate and influence.

IT TROUBLESHOOTING & PROBLEM SOLVING
ONSITE & REMOTE TECHNICAL SUPPORT
DATABASE ADMINISTRATION
HTML/CSS/JS/PHP
SERVER MANAGEMENT
WEBSITE DEVELOPMENT
JAVA
C++
0 +
Years of Experience
0 +
Projects Done

01. KINGS FOOD MARKETS

Junior IT Administrator

● Delivered help desk IT phone and support services to end-users at 35+ locations
● Successfully closed network and device trouble tickets 25% faster than other support team members.
● Supplied remote and on-site technical support, hardware performance, network connectivity and software update for total fleet.
● Improved network capabilities by 12% after installing upgraded POS stations, backroom networking systems and enhanced connectivity network configurations

02. HOSTBELLY

System Admin & Support Specialist

● Provide and upgrade self-maintained web and mail server for private client use.
● Launched freelance service to fulfill web development and maintenance work for clients.
● Optimize website operations, technical changes and functional enhancements for end-users.
● Organize introductory and ongoing meetings via online, phone and in-person. Acknowledged for response time, effective solutions, productivity and client satisfaction.

03. SOUTH AVE ENTERPRISES

Office Assistant

● Developed, designed and managed company website and network infrastructure for paper company.
● Maintained enterprise systems, replaced broken hardware, updated software and installed security patches.
● Generated inventory tracking system, workload calendar and customer call log.
● Effectively communicated with customers through email, telephone and face-to-face.

Matthew Gutkin